Frequently asked questions

WhatsApp a clear photo of the prescription with your name, phone number and address. We confirm availability and the total price, you pay in advance, and we deliver the medicine to your door.

Yes, for prescription medicines. Over-the-counter items and medical supplies don't need one.

Only licensed, registered pharmacies in Islamabad and Rawalpindi.

Never without asking you. If the exact brand isn't available we tell you before you pay, and you can ask your doctor about an alternative.

We tell you before you pay. We never switch to another brand on our own; please ask your doctor about an alternative.

105 towns and villages in four zones: Talagang City (Zone A); the villages around Talagang and Tamman (Zone B); Lawa, Multan Khurd and the western villages (Zone C); and Chakwal City, Kallar Kahar and Balkassar on request (Zone D).

We confirm the exact delivery time with your quote, before you pay. It depends on stock in Islamabad or Rawalpindi and how far you are from Talagang. We take orders 24/7 on WhatsApp.

Check the delivery areas page. If your village isn't listed, WhatsApp us your village name or location pin and we'll tell you whether we can reach it.

Yes. We take orders 24 hours a day, 7 days a week on WhatsApp and by phone at +92 340 1417862.

We have two offices: in Talagang, near the Municipal Committee, and in Islamabad, at 15 Devkey Technologies. Orders are placed on WhatsApp at +92 340 1417862, so you don't need to visit.

You get updates on WhatsApp from the moment we confirm your order until it reaches your door.

You pay the medicine price exactly as on the pharmacy bill plus one service charge. For medicine we bring from Islamabad or Rawalpindi: Rs 1,000 in Talagang City, Rs 1,200 for villages. For local delivery of medicine available in Talagang: Rs 300 in the city, Rs 500 for villages. Chakwal and Kallar Kahar are quoted on WhatsApp.

We buy the medicine for you in Islamabad or Rawalpindi, so payment comes first. You get the original pharmacy bill with your order.

JazzCash, Easypaisa, Bank transfer. We share the account details with your quote.

No. The medicine price is exactly as on the original pharmacy bill, which you receive with your order.

It is bought from a licensed pharmacy and delivered sealed with the original pharmacy bill. Check the name, strength, seal and expiry date at the door.

Yes. Insulin and other cold-chain medicines travel in an insulated cool box with ice packs and go straight to your door.

Yes. Your prescription and health details are only used to fulfil your order and are never shared.

No. In a medical emergency call 1122 or go to the nearest hospital. For medicines that can't wait, ask us about an urgent run.

Yes. Send the prescription and pay online. We deliver to your family and confirm on WhatsApp once it's handed over.

Yes, by bank transfer or a remittance app that sends to Pakistani bank accounts or JazzCash/Easypaisa wallets.