How insulin is kept cool on the way from Islamabad to Talagang
By Talagang Medicine Home DeliveryUpdated 4 min read

Why temperature matters for insulin
Insulin is a protein. Too much heat can make it lose strength, and freezing can damage it permanently. Damaged insulin may look normal but control blood sugar less well.
Summer temperatures around Talagang and on the motorway regularly go above 40°C, and the inside of a parked car gets much hotter. That is why insulin should never travel in a car boot, a bus luggage hold or a general courier parcel.
How we pack insulin for delivery
- An insulated cool box with ice packs for every cold-chain order
- A barrier between the ice packs and the medicine so it can't freeze
- Packed at the pharmacy and taken by the shortest route to your door
- Handed to a person, never left outside

What to do when your insulin arrives
- 1Check itThe pack should feel cool. Do not accept insulin that is frozen or warm.
- 2Refrigerate itPut unopened insulin in the main part of the fridge, not the freezer and not touching the back wall.
- 3Read the leafletIn-use pens and vials often have different rules; follow the leaflet that comes with your insulin.
- 4Ask if unsureIf you think insulin has been frozen or overheated, ask your doctor or pharmacist before using it.
During long power cuts
Keep the fridge door closed as much as possible, and ask your doctor or pharmacist what to do if a power cut lasts many hours. Don't move insulin into the freezer to 'keep it colder'.
Frequently asked questions
What temperature should unopened insulin be stored at?
Usually between 2°C and 8°C in a fridge. Always check the leaflet for your specific insulin.
Can I use insulin that has been frozen?
No. Insulin that has frozen should not be used, even after it thaws. Ask your pharmacist for advice.
Can insulin be sent by courier to Talagang?
General couriers don't control temperature, so insulin can overheat or freeze on the way. Use a delivery that keeps it in an insulated cool box.